Notes

I saw something else from James Reeves today about how he got an email complaint and how it made him angry, but he followed a rule he made for himself — wait an hour to reply; two hours is even better.

Then he looked into it and saw the complaint was rather justified.

I like his rule. I’m going to try to implement it for myself. (I can actually set a timer and prevent myself from typing out an angry reply to something until after the timer is done. It’s such a good idea.)